Neil Patel does a great job of talking through the pros and cons of outsourcing a development resource. Of particular interest is one of his suggested ‘fixes’, which is North American based project managers. At Troon, we have found this is a real key point of difference for our clients. Solid project management is critical to good communication which means projects are completed on-time and on-budget.

‘Project managers provide a buffer between clients and developers: they can make sure non-technical needs are translated accordingly, and in the case of outsourced development, they can make sure some of the cultural issues related to hiring developers overseas are taken care of.’ – Neil Patel